Shipping policy
Shipping Policy
Thank you for visiting and shopping with us! We are proud to offer domestic shipping across India. Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 24 to 48 hours (excluding Sundays and national holidays) after payment confirmation. For Cash on Delivery (COD) orders, processing begins immediately after our team successfully verifies the order via WhatsApp or phone call.
All orders are processed within 24 to 48 hours (excluding Sundays and national holidays) after payment confirmation. For Cash on Delivery (COD) orders, processing begins immediately after our team successfully verifies the order via WhatsApp or phone call.
2. Shipping Timelines & Estimated Delivery
Since our inventory is shipped directly from partner warehouses located inside India, your packages do not go through international customs.
Since our inventory is shipped directly from partner warehouses located inside India, your packages do not go through international customs.
- Metros & Tier 1 Cities: Expected delivery within 3 to 5 business days.
- Rest of India (Tier 2/3 Cities & Rural Areas): Expected delivery within 5 to 7 business days.
Please note: Occasional delays can occur due to courier operational issues, extreme weather conditions, or festive rushes.
3. Shipping Rates
We offer Free Shipping on all orders across India, with no minimum purchase required. (Note: If you are charging a fee or a COD service charge, adjust this line to match your store setup).
We offer Free Shipping on all orders across India, with no minimum purchase required. (Note: If you are charging a fee or a COD service charge, adjust this line to match your store setup).
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email and/or SMS/WhatsApp notification once your order has shipped containing your tracking number(s). The tracking link will become active within 24 hours of dispatch.
You will receive a Shipment Confirmation email and/or SMS/WhatsApp notification once your order has shipped containing your tracking number(s). The tracking link will become active within 24 hours of dispatch.
5. Cash on Delivery (COD) Order Verification
To ensure high delivery success rates, all Cash on Delivery orders are subject to a mandatory confirmation check. If we are unable to reach you to confirm your address via call or automated message within 72 hours, your order will be automatically cancelled.
To ensure high delivery success rates, all Cash on Delivery orders are subject to a mandatory confirmation check. If we are unable to reach you to confirm your address via call or automated message within 72 hours, your order will be automatically cancelled.
6. Damages & Delivery Issues
If a package arrives damaged, please record a continuous unboxing video showing the packaging label and the item damage. Reach out to our customer support team immediately with your Order ID and the video to request a priority replacement.
If a package arrives damaged, please record a continuous unboxing video showing the packaging label and the item damage. Reach out to our customer support team immediately with your Order ID and the video to request a priority replacement.